Terms and Conditions

Tours

  1. All bookings are subject to availability at the time of a reservation. Deposits are used to secure accommodation, vehicles and other activities and is subject to the different companies’ terms and conditions for reimbursements when a tour is cancelled.
  2. We reserve the right to arrange for an alternative company, offering a similar, or the same tour, to take on passengers, should circumstances require it. A 50 % deposit is required to confirm bookings and is payable when making a reservation. The balance is due 30 days prior to departure. Prices are subject to change on discretion of management should economic circumstances require it.
    • A 50 % cancellation fee will apply if a booking is cancelled 30 days prior to departure.
    • A 75 % cancellation fee will apply if a booking is cancelled 21 days prior to departure.
    • Full payment will be due if a booking is cancelled less than 14 days prior to departure.
  3. Additional kilometers travelled over and above the kilometers, as indicated per quote, will be charged additionally according to the specific vehicle used.
  4. Drivers and guides’ meals and accommodation will be for your account.
  5. Prices include fuel and toll gate fees only, unless otherwise stated per quotation.
  6. We strongly advise tourists and passengers to take out adequate travel insurance to cover personal accidents, medical expenses and loss of baggage.
  7. Roos Transfers & Safaris cc, and employees and/or agents, will take every care against such contingencies, but cannot be held responsible for, and shall be exempt from any liability for any loss, damage or injury to any person and/or his or her luggage or personal property.
  8. No smoking or use of alcoholic beverages will be allowed in vehicles.
  9. Quotations are valid for 7 days only.

Transfers

  1. We reserve the right to arrange for an alternative company, offering a similar, or the same transfers, to take on passengers, should circumstances require it.  
  2. Full payment is required to confirm the booking for the transfer.
  3. Prices are subject to change on discretion of management should economic circumstances require it.
  4. All bookings are subject to availability at the time of a reservation.
  5. We strongly advise tourists and passengers to take out adequate travel insurance to cover personal accidents, medical expenses and loss of baggage.
  6. Roos Transfers & Safaris cc, and employees and/or agents, will take every care against such contingencies, but cannot be held responsible for, and shall be exempt from any liability for any loss, damage or injury to any person and/or his or her luggage or personal property.
  7. Prices include fuel and toll gate fees only, unless otherwise stated per quotation.
  8. Additional kilometers travelled over and above the kilometers as indicated per quote will be charged additionally according to the specific vehicle used.
  9. Driver’s meals and accommodation will be for your account.
  10. No smoking or use of alcoholic beverages will be allowed on vehicles.

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