Terms and Conditions
Tours
- All bookings are subject to availability at the time of a reservation. Deposits are used to secure accommodation, vehicles and other activities and is subject to the different companies’ terms and conditions for reimbursements when a tour is cancelled.
- We reserve the right to arrange for an alternative company, offering a similar, or the same tour, to take on passengers, should circumstances require it. A 50 % deposit is required to confirm bookings and is payable when making a reservation. The balance is due 30 days prior to departure. Prices are subject to change on discretion of management should economic circumstances require it.
- A 50 % cancellation fee will apply if a booking is cancelled 30 days prior to departure.
- A 75 % cancellation fee will apply if a booking is cancelled 21 days prior to departure.
- Full payment will be due if a booking is cancelled less than 14 days prior to departure.
- Additional kilometers travelled over and above the kilometers, as indicated per quote, will be charged additionally according to the specific vehicle used.
- Drivers and guides’ meals and accommodation will be for your account.
- Prices include fuel and toll gate fees only, unless otherwise stated per quotation.
- We strongly advise tourists and passengers to take out adequate travel insurance to cover personal accidents, medical expenses and loss of baggage.
- Apex Tours & Safaris (including Apex 4×4 and Apex Photographic Safaris), and employees and/or agents, will take every care against such contingencies, but cannot be held responsible for, and shall be exempt from any liability for any loss, damage or injury to any person and/or his or her luggage or personal property.
- No smoking or use of alcoholic beverages will be allowed in vehicles.
- Quotations are valid for 7 days only.
- All Covid-19 protocols must be adhered to – these may change as we move through different levels of lockdown.
Transfers
- We reserve the right to arrange for an alternative company, offering a similar, or the same transfers, to take on passengers, should circumstances require it.
- Full payment is required to confirm the booking for the transfer.
- Prices are subject to change on discretion of management should economic circumstances require it.
- All bookings are subject to availability at the time of a reservation.
- We strongly advise tourists and passengers to take out adequate travel insurance to cover personal accidents, medical expenses and loss of baggage.
- Apex Tours & Safaris (including Apex 4×4 and Apex Photographic Safaris), and employees and/or agents, will take every care against such contingencies, but cannot be held responsible for, and shall be exempt from any liability for any loss, damage or injury to any person and/or his or her luggage or personal property.
- Prices include fuel and toll gate fees only, unless otherwise stated per quotation.
- Additional kilometers travelled over and above the kilometers as indicated per quote will be charged additionally according to the specific vehicle used.
- Driver’s meals and accommodation will be for your account.
- No smoking or use of alcoholic beverages will be allowed on vehicles.
- All Covid-19 protocols must be adhered to – these may change as we move through different levels of lockdown.